Release notes

Picea® Services 2024.10.0.60 (1-Nov-2024)

What's new:



• COMMON: Quality improvements
• COMMON: Support for iPad Mini 7 series devices
• SWITCH: Fix for Android app transfer
• SWITCH: Fix for USB restore timeout issue
• DIAGNOSTICS: Fix for iPhone 16 Plus camera and volume button tests
• ERASER: Improvements for iOS erasing EDP_BUSY issue
• ANDROID: Improvement for Android erasing

Picea® Services 2024.9.1.53 (16-Oct-2024)

What's new:



• COMMON: Quality improvements
• COMMON: Fix for Android serial number reading
• VERIFY: Improvements for iOS DEP check
• ERASER: Improvements for Android erasing
• DIAGNOSTICS: Improvements for application opening with iOS 18 devices

Picea® Services 2024.9.0.46 (30-Sep-2024)

What's new:



• COMMON: Quality improvements
• COMMON: Support for iPhone 16 product family
• ERASER: Improved support for Android 15 erasing
• ERASER: Fixes to iOS recovery mode erasing
• ERASER: Fix for issue where sometimes erasure method changed automatically from Cyptographic sanitization to Baseline overwrite
• DIAGNOSTICS: Stability improvements to PiceaOne app
• VOLUME: UI issue with small tiles fixed

Picea® Services 2024.8.0.35 (28-Aug-2024)

What's new:



• COMMON: Quality improvements
• COMMON: Support for iOS 18
• COMMON: Improved support for iPad Pro (2024) and iPad Air (2024)

Picea® Services 2024.4.0.28 (10-May-2024)

What's new:



• COMMON: Quality improvements
• VERIFY: Improved iOS DEP verify check to handle better specific errors
• DIAGNOSTICS: Improved Android battery performance test
• DIAGNOSTICS: Fix for iPhone Pro Max volume button test

Picea® Services 2024.3.0.22 (27-Mar-2024)

What's new:



• VERIFY: Fix for iOS 17.4.x passcode check
• SWITCH: Fix for iOS 17.4.x content transfer
• DIAGNOSTICS: Fix for PiceaOne app closing issue during diagnostics

Picea® Services 2024.1.1.33 (2-Feb-2024)

What's new:



• VERIFY: Improvements to iOS DEP detection

Picea® Services 2024.1.0.29 (24-Jan-2024)

What's new:



• COMMON: Arabic language support
• COMMON: Quality updates

Picea® Services 2023.11.1.21 (22-Dec-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.11.0.16 (11-Dec-2023)

What's new:



• COMMON: Quality updates
• COMMON: Fix for iOS software update
• COMMON: Localizations updated

Picea® Services 2023.10.0.6 (17-Nov-2023)

What's new:



• COMMON: Quality updates
• COMMON: Apple driver version updated

Picea® Services 2023.9.2.5 (3-Nov-2023)

What's new:



• DIAGNOSTICS: Fix for Volume button test case issue with iOS 17.1
• ERASURE: Fix for iOS 10.x erasure using Cryptographic Sanitization erasure method
• ERASURE: Fix for Pixel 8 series device erasure

Picea® Services 2023.9.1.12 (19-Oct-2023)

What's new:



• COMMON: Improved support for iPhone 15 devices

Picea® Services 2023.9.0.9 (10-Oct-2023)

What's new:



• COMMON: Improved support for iPhone 15
• COMMON: Improved support for Android 14
• COMMON: Improved customization support for label printing
• COMMON: Fix for iOS diagnostics support for devices running iOS 10.x
• COMMON: Quality updates

Picea® Services 2023.8.1.9 (20-Sep-2023)

What's new:



• COMMON: Support for iOS 17
• COMMON: Quality updates

Picea® Services 2023.8.1.3 (06-Sep-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.8.0.7 (18-Jul-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.6.0.7 (18-Jul-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.5.1.11 (09-Jun-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.5.0.8 (05-Jun-2023)

What's new:



• SWITCH: PC required free space calculation has been improved
• SWITCH: Quality improvements iOS cloning
• SWITCH: The encryption password has been improved
• COMMON: Quality updates

Picea® Services 2023.3.0.5 (11-May-2023)

What's new:



• COMMON: Quality updates

Picea® Services 2023.2.1.10 (17-Feb-2023)

What's new:



• COMMON: Fix for local reporting when using proxy

Picea® Services 2023.2.0.4 (07-Feb-2023)

What's new:



• COMMON: Stability and bug fixes

Picea® Services 2023.1.1.13 (30-Jan-2023)

What's new:



• COMMON: Fixed issue with label print orientation
• COMMON: Fixed issue with IMEI reading in some Samsung and OnePlus devices

Picea® Services 2023.1.0.6 (16-Jan-2023)

What's new:



• SWITCH: Use Android default folder structure
• COMMON: Drop support for Blackberry OS erasing
• COMMON: Drop support for Windows Phone erasing
• COMMON: Drop support for Windows Phone verify
• VERIFY: Fixed wrong SIM card detection
• COMMON: Remove Delete content​ option
• COMMON: Dynamic module versions updated
• COMMON: Fixed device specific issues for Pixel, OPPO, Sony, Motorola, and Asus devices
• COMMON: Improved proxy support

Picea® Services 2022.11.1.11 (30-Nov-2022)

What's new:



• ERASER: Sometimes Android devices with active eSIM gave failure even erasure went ok

Picea® Services 2022.11.0.8 (23-Nov-2022)

What's new:



• ERASER: Improved erasing functionality for all OPPO devices. Eraser supports the automatic erasing of the devices, which doesn't require user interaction.
• COMMON: Support for new Apple iPad models
• COMMON: Fixed issues for devices Honor 50 and 70, Pixel 7 and 7 Pro

Picea® Services 2022.10.1.15 (03-Nov-2022)

What's new:



• ERASER: Improved eSIM handling in newest Samsung devices

Picea® Services 2022.10.0.9 (19-Oct-2022)

What's new:



• ERASER: Improved eSIM handling in newest Samsung devices
• COMMON: Stability and bug fixes

Picea® Services 2022.9.3.2 (12-Oct-2022)

What's new:



• SWITCH: Fixed photo and video transfer in some circumstances

Picea® Services 2022.9.2.28 (28-Sep-2022)

What's new:



• COMMON: Support for iPhone 14 models

Picea® Services 2022.9.1.19 (12-Sep-2022)

What's new:



• COMMON: Support for iOS 16

Picea® Services 2022.9.0.7 (06-Sep-2022)

What's new:



• COMMON: Stability and bug fixes

Picea® Services 2022.8.0.7 (11-Aug-2022)

What's new:



• COMMON: Operator variant detection for Samsung, Huawei and Apple devices
• COMMON: Stability and bug fixes
• COMMON: Support for Android 13

Picea® Services 2022.6.2.18 (27-Jun-2022)

What's new:



• COMMON: In some cases device check was not finished

Picea® Services 2022.6.1.15 (22-Jun-2022)

Whats new:



• DIAGNOSTICS: Improved older Apple device battery reading
• DIAGNOSTICS: Fixed retry run

Picea® Services 2022.6.0.11 (20-Jun-2022)

Whats new:



• DIAGNOSTICS: Improvements in battery performance testing for Android devices including new drop level definitions
• ERASER: Apple DFU mode handling improvements
• COMMON: New Apple host for System diagnostics dialog added
• COMMON: Stability and bug fixes

Picea® Services 2022.5.0.18 (12-May-2022)

Whats new:



• COMMON: Enhancing visibility of the results in the printed label
• COMMON: Stability and bug fixes

Picea® Services 2022.4.1.57 (26-Apr-2022)

Whats new:



• SWITCH: Fix for transfer WhatsApp photos
• COMMON: Fix for a possible crash issue in Picea® Services

Picea® Services 2022.4.0.51 (21-Apr-2022)

Whats new:



• ERASER: Improvements to OPPO device erasing
• DIAGNOSTICS: Battery performance test for Android devices upgraded to give grades based on Machine Learning data, results graph updated

Picea® Services 2022.3.1.26 (30-Mar-2022)

Whats new:



• COMMON: Support added for Apple iPhone SE 3rd gen
• COMMON: Support added for Apple iPad Air 5th generation
• COMMON: Improved IMEI readind for some Android 12 devices
• COMMON: Fix for a possible crash issue in Picea® Services

Picea® Services 2022.3.0.19 (14-Mar-2022)

Whats new:



• COMMON: Support for Session reporting
• COMMON: Support for new bundle logic
• COMMON: Version number update

Picea® Services 4.23.1.14 (2-Feb-2022)

Whats new:



• DIAGNOSTICS: Battery test was missing in some devices
• ERASER: Improved erasure failure results

Picea® Services 4.23.0.9 (12-Jan-2022)

Whats new:



• DIAGNOSTICS: Battery health test supports defining pass/fail level for Apple devices
• DIAGNOSTICS: Dropped battery health test case from Android devices which doesn't provide cycle count information
• HISTORY: Show site and mobile workflow information if available
• HISTORY: Performance improvements

Picea® Services 4.22.0.10 (1-Dec-2021)

Whats new:



• SWITCH: Possibility to configure backup to only named drive
• TRADE-IN: Support for showing description texts and example photos for custom questions

Picea® Services 4.21.0.44 (8-Nov-2021)

Whats new:



• COMMON: Support for Windows 11
• COMMON: Support for macOS Monterey
• COMMON: Support for Service Provider Software Version and CSC for Samsung devices
• COMMON: Collecting TAC from Android devices
• COMMON: Collecting region code from Apple devices
• HISTORY: Support for searching reports based on user ID
• DIAGNOSTICS: Battery stress test supports defining pass/fail level

Picea® Services 4.20.1.33 (30-Sep-2021)

Whats new:



• COMMON: Support added for Apple iPhone 13 Pro Max, Apple iPhone 13 Pro, Apple iPhone 13 and Apple iPhone 13 mini
• COMMON: Support added for Apple iPad 9th generation and Apple iPad mini 6th generation

Picea® Services 4.20.0.22 (20-Sep-2021)

Whats new:



• COMMON: Support for iOS 15
• COMMON: Support for iPadOS 15
• COMMON: Support for Android 12
• COMMON: Additional details for Apple device battery
• COMMON: Support for Samsung account Verify check
• COMMON: Support for Huawei account Verify check
• COMMON: Improvements for diagnostics test cases results and issue resolutions

Picea® Services 4.18.3.47 (14-Sep-2021)

Whats new:



• Trade-In: Improved error texts and other fixes

Picea® Services 4.18.2.34 (24-Aug-2021)

Whats new:



• DIAGNOSTICS: Fix for iOS battery graph
• COMMON: Fix for device variant identification

Picea® Services 4.18.1.26 (4-Aug-2021)

Whats new:



• DIAGNOSTICS: Fingerprint test case and chipset test case added for iPhone SE
• COMMON: Small updates to application graphics
• COMMON: iOS beta versions are not supported

Picea® Services 4.18.0.23 (30-Jun-2021)

Whats new:



• TRADE-IN: Support for non-connected devices
• HISTORY: Support for search by user id
• COMMON: Support for new Apple iPad models

Picea® Services 4.17.2.35 (15-Jun-2021)

Whats new:



• SWITCH: Quality improvements iOS cloning

Picea® Services 4.17.1.29 (9-Jun-2021)

Whats new:



• SWITCH: Improvements to backup password handling
• COMMON: Quality improvements

Picea® Services 4.17.0.23 (7-Jun-2021)

Whats new:



• DIAGNOSTICS: New test case added for iOS TrueDepth camera
• VERIFY: iOS security lock verify check changed to automatic
• VOLUME: Improvements to automatic iOS trust assistance
• COMMON: Support for new Apple iPad Pro 2021 models added

Picea® Services 4.16.1.3 (25-May-2021)

Fixes & Improvements:



• COMMON: Support for centralized site management through Product Management Console
• HISTORY: New icons added for operation source
• COMMON: Support for adding screenshots and additional attachments to log reports
• COMMON: Support for Portuguese language

Picea® Services 4.15.1.23 (23-Apr-2021)

Fixes & Improvements:



• COMMON: Performance and stability improvements
• COMMON: Fix for issue where computer was getting slower during iOS diagnostics

Picea® Services 4.15.0.19 (9-Apr-2021)

Whats new:



• COMMON: Support for protecting settings with a password
• HISTORY: Support added to better indicate source of the operation

Fixes & Improvements:



• COMMON: Performance and stability improvements
• COMMON: Support for requesting device reconnection during erasure or software update when needed
• SWITCH: Improved iOS cloning
• ERASER: Improved iOS erasure OS reinstall method
• ERASER: Fix for Enhanced factory reset method with eSIM supported devices

Picea® Services 4.14.0.13 (10-Mar-2021)

Whats new:



• COMMON: Operation custom fields can be configured now using PMC.
• COMMON: Validation of current computer time setting added to license check.
• SWITCH: Support for using Google Drive, Microsoft OneDrive and DropBox as a backup target has been removed.
• VOLUME: Custom fields in Volume can be now collected before the operation or after the operation.
• TRADE-IN: Trade-In operation can be stopped based on answers for custom questions or based on diagnostics test case results.

Fixes & Improvements:



• COMMON: Fix for issue where product activation was not working for all users.
• VOLUME: Fix for issue where diagnostics skipped with reason "user skipped"
• VOLUME: Xiaomi Mi Max 3 5G stays at "checking device" phase
• SWITCH: All videos and some photos failed to transfer with Lite Switch
• VOLUME: Blacberry device stays as checking device

Picea® Services 4.13.0.31 (4-Feb-2021)

Whats new:



• SWITCH: Added new AI powered switch duration estimate
• SWITCH: Added duration estimate for cloning operation

Fixes & Improvements:



• GENERAL: Connectivity and stability improvements

Picea® Services 4.12.2.40 (29-Dec-2020)

Fixes & Improvements:



• ERASER: Improvements for iOS erasing
• SWITCH: Improvement for iOS cloning

Picea® Services 4.12.1.29 (17-Dec-2020)

Fixes & Improvements:



• ERASER: Improvements for Apple iOS device erasing with cryptographic sanitation erasing method
• VOLUME: Improvement for issue, where Apple iOS device is left into checking device state

Picea® Services 4.12.0.26 (9-Dec-2020)

Fixes & Improvements:



• SWITCH: Changed default messaging app change to the switch operation setup

Picea® Services 4.11.2.64 (20-Nov-2020)

Fixes & Improvements:



• SWITCH: Fix for USB or local drive backup with application data
• ERASER: Improvements to erasure functionality
• GENERAL: Improvements to device identification

Picea® Services 4.11.1.46 (5-Nov-2020)

Fixes & Improvements:



• ERASER: Improvements to erasure support with iOS devices supporting eSIM
• ERASER: Fixes to iOS volume processing with recovery and DFU mode devices

Picea® Services 4.11.0.34 (26-Oct-2020)

Whats new:



• GENERAL: Support added for Apple iPhone 12 Pro Max, Apple iPhone 12 Pro, Apple iPhone 12 and Apple iPhone 12 mini
• SWITCH: WhatsApp app and content shown as separate content type when transferring content from Android to Android​
• DIAGNOSTICS: Support for marking battery change for high-end Samsung Android devices​
• HISTORY: Showing also operations from PiceaServices Mobile workflows in History list
• VOLUME: Reporting of non-functional devices​
• VOLUME: iOS battery health percentage shown in Volume device tile​​
• VOLUME: Support for marking battery change for Samsung Android devices​​​
• GENERAL: Mac OS 11.0 Big Sur supported with PiceaServices
• GENERAL: Easier sending of log files from PiceaServices

Fixes & Improvements:



• DIAGNOSTICS: Improvements to iOS battery health diagnostics test case​
• GENERAL: Connectivity improvements

Picea® Services 4.10.10.138 (30-Sep-2020)

Fixes & Improvements:



• GENERAL: Support for Apple iPad 8th generation devices and Apple iPad Air 4th generation devices.
• SWITCH: Improvement for reading photos and videos from Android 11 devices, when Android 11 device is a source device.

Picea® Services 4.10.9.130 (18-Sep-2020)

Fixes & Improvements:



• ERASER: Fix for iOS erasure using OS reinstall erasure method.
• GENERAL: Improvements for iOS 14 support.

Picea® Services 4.10.7.101 (15-Sep-2020)

Fixes & Improvements:



• ERASER: Improvements to erasure process with Huawei device.
• SWITCH: Improvement to PC sleep control during content transfer.

Picea® Services 4.10.4.83 (5-Aug-2020)

Fixes & Improvements:



• GENERAL: Fix for issue where sometimes both IMEI and IMEI2 were the same.

Picea® Services 4.10.3.79 (10-Jul-2020)

Fixes & Improvements:



• GENERAL: Fix for issue with secondary IMEI code reading.
• VOLUME: Fix for issue where erasing iOS device failed with storage full reason.

Picea® Services 4.10.2.73 (30-Jun-2020)

Fixes & Improvements:



• VOLUME: Device detection improved to speed up identifying device phase when multiple devices connected
• TRADE-IN: Improved campaign support
• GENERAL: Fix for possible "No features enabled" issue in application start
• GENERAL: FAQ pages updated
• GENERAL: Fix for possible application start issue in Windows 7 fixed

Picea® Services 4.10.1.51 (17-Jun-2020)

Fixes & Improvements:



• SWITCH: Fix for out of credits issue in Switch view

Picea® Services 4.10.0.42 (11-Jun-2020)

Whats new:



• TRADE-IN: Improved trade-in to support more advanced trade-in flows
• VOLUME: New Volume configurations to automate your Volume workflows
• VOLUME: Added possibility to run iOS battery health test without PiceaOne app
• DIAGNOSTICS: Support for configurable touch screen test tiles and figures
• DIAGNOSTICS: Enabled battery stress test for Samsung devices running Android 10 or newer
• GENERAL: New more flexible way to define custom names for locally saved PDF reports
• GENERAL: Added possibility to include device software version to label print
• GENERAL: Improved support for Xiaomi devices to install PiceaOne app

Fixes & Improvements:



• VOLUME: Improved Volume erasing with devices Find My activated
• DIAGNOSTICS: Improved device vibration test
• GENERAL: Improved automatic iOS device activation to prevent cases where activation failed
• GENERAL: Improved software update and flashing support with iOS devices when using shared network folder for image files
• GENERAL: Fix for bundle listing in License information window
• GENERAL: Improvements to customer branding support

Picea® Services 4.9.4.32 (13-May-2020)

Fixes & Improvements:



• SWITCH: Fix for switch with non-activated iOS devices
• VOLUME: Fix for automatic device setup for iOS 13.4.x devices

Picea® Services 4.9.3.30 (29-Apr-2020)

Fixes & Improvements:



• GENERAL: Support for iPhone SE and iPad Pro devices
• TRADE-IN: Trade-in improvements

Picea® Services 4.9.2.23 (6-Apr-2020)

Fixes & Improvements:



• ERASER: Fix for Android SIM card detection.

Picea® Services 4.9.1.19 (30-Mar-2020)

Fixes & Improvements:



• VOLUME: Fix for an issue with GSMA Device check in Volume diagnostics.
• VOLUME: Fix for an issue with Volume in reading QR code.
• COMMON: Improvements for supporting iOS 13.4.

Picea® Services 4.9.0.16 (25-Mar-2020)

Whats new:



• SWITCH: Support for automatic activation of iPhones and iPads when those devices are Switch target devices. No need to run anymore device setup before starting the switch operation.
• TRADE-IN: Support for campaigns during trade-in operation.
• TRADE-IN: Support for custom questions during trade-in operation.
• VOLUME: Improvement to Android device automatic activation using NFC tag or QR code. Now also system applications will be installed to device during automatic activation.
• DIAGNOSTICS: Samsung S Pen diagnostics test case have been re-implemented to provide support for 64 bit device architecture, which is now required by Google Play Store. Samsung S Pen diagnostics test case doesn't support checking attaching S-Pen to device.
• COMMON: Improvements to USB connectivity with Xiaomi devices. PiceaOne app can now installed to Xiaomi devices without the need to signing into Xiaomi Mi account. This simplifies connectivity user experience with Xiaomi devices.

Picea® Services 4.8.3.39 (26-Feb-2020)

Fixes & Improvements:



• VOLUME: Improvements for iOS erasing.

Picea® Services 4.8.1.34 (13-Feb-2020)

Whats new:



• SWITCH: Switch supports now exporting contacts, messages and calendar notes into text file.

Fixes & Improvements:



• GENERAL: Quality improvements to Switch, Eraser and Volume.

Picea® Services 4.8.0.22 (30-Jan-2020)

Whats new:



• GENERAL: History view – Provides visibility to operation history at store or workstation level.​
• GENERAL: Piceasoft is collaborating with GSMA and GSMA Device Check™ is used to verify if device is reported as stolen or lost.​
• VOLUME: Volume detects now if Apple iOS / iPadOS devices are enrolled into Apple DEP (Device Enrollment Profile).​
• SWITCH: Switch supports now configuring USB backup password as mandatory.

Fixes & Improvements:



• DIAGNOSTICS: Diagnostics test case improvements.
• SWITCH: Cloud backup is now supported also in new Switch.​
• GENERAL: Connectivity improvements.​

Picea® Services 4.7.1676.63423 (13-Jan-2020)

Fixes & Improvements:



• GENERAL: Fix for language selection issue during the installation.

Picea® Services 4.7.1672.63136 (16-Dec-2019)

Fixes & Improvements:



• ERASER: Improvements for Android erasing
• VOLUME: Fix for automatic device activation
• GENERAL: Fix for possible failure in download operation
• GENERAL: Fix for hiding store operator settings value when feature is not supported

Picea® Services 4.7.1665.63067 (12-Dec-2019)

Fixes & Improvements:



• DIAGNOSTICS: Improvements for Android SD card test case.
• VOLUME: Fix for PDF report generation with diagnostics rerun.

Picea® Services 4.7.1663.63055 (9-Dec-2019)

Whats new:



• SWITCH: New Switch UI
• More intuitive user experience with better guidance through the content transfer​
• Improved performance and speed allows you to serve customer faster​
• Lite Switch enables fast content transfer from/to iOS device for contacts, photos and videos​
• More reliable connectivity during content transfer
• More accurate time estimate for content transfer for better customer service
• Better UI guidance for choosing best content transfer method for selected devices and content
• Note! New Switch UI might not be automatically enabled for you license. Contact Piceasoft sales for more information.
• VOLUME: Improved performance and configurability
• Faster processing of Android devices with automatic Android activation​
• Customer can customize device processing workflow now in the cloud​​
• Simplified user experience for setting up iOS erasing – less options to define​​
• Improved handling of iOS devices in recovery mode

Fixes & Improvements:



• ERASER: Improvements for Android Enhanced Baseline Overwrite erasure method
• DIAGNOSTICS: Improvements to diagnostics stability

Picea® Services 4.6.1641.62739 (21-Nov-2019)

Fixes & Improvements:



• ERASER: Improvements for Android Baseline Overwrite erasure method.
• VOLUME: Fix for operation PDF saving to local harddrive.

Picea® Services 4.6.1618.62363 (07-Nov-2019)

Fixes & Improvements:



• ERASER: Improvements for Windows Phone erasure.
• DIAGNOSTICS: Fix for diagnostics failure with iOS devices after the device reconnection.
• GENERAL: Stability and connectivity improvements.

Picea® Services 4.6.1609.62226 (29-Oct-2019)

Fixes & Improvements:



• GENERAL: Support for saving printable labels also to reporting for later usage.
• GENERAL: Custom fields enabled also for Switch, Eraser, Diagnostics and Verify.
• GENERAL: Stability and connectivity improvements.
• VOLUME: Improvements to diagnostics test case execution.
• VOLUME: Automatic iOS activation improved.

Picea® Services 4.5.1576.61746 (10-Oct-2019)

Fixes & Improvements:



• VOLUME: Fix for automatic iOS activation with iOS 13 or newer.

Picea® Services 4.5.1569.61639 (3-Oct-2019)

Fixes & Improvements:



• GENERAL: Improvements to support for the latest iOS 13.1.x versions.

Picea® Services 4.5.1550.61163 (6-Sep-2019)

Whats new:



• GENERAL: Support for iOS 13
• GENERAL: Support for iPadOS 13
• GENERAL: Support for Android 10 (Android Q)

Picea® Services 4.5.1532.60882 (23-Aug-2019)

Fixes & Improvements:



• SWITCH: Improvements for content transfer with Android devices.
• ERASER: Improvements for erasing multiple Android devices at the same.
• ERASER: Improvements for erasing BlackBerry OS 10 devices.
• ERASER: Lumia erasing problem when battery charge level not available.
• DIAGNOSTICS: Fix for a locked diagnostics server profile issue.
• GENERAL: Improvements for supporting AG3 X3 device.

Picea® Services 4.5.1512.60413 (29-Jul-2019)

Fixes & Improvements:



• ERASER: Fix for Android Enhanced overwrite progress.
• ERASER: Fix for Xiaomi Android device erasure.

Picea® Services 4.5.1507.60259 (4-Jul-2019)

Fixes & Improvements:



• DIAGNOSTICS: Support for Physical keyboard diagnostics test case for Android devices, allowing easy diagnostics to Android devices supporting physical QWERTY keyboard.
• DIAGNOSTICS: Improvement to Fingerprint chip diagnostics test case for iOS devices.
• ERASER: Improvements to Android erasing reliability.
• COMMON: Improvements to network connectivity reliability in Wi-Fi networks, for example in cases when PC running Picea® Services has been resumed from sleep mode.

Picea® Services 4.5.1496.60112 (24-Jun-2019)

Fixes & Improvements:



• TRADE-IN: Improvements to Trade-In UI: Trade-In UI highlights now diagnostics test cases which failed during diagnostics. Trade-In UI indicates now also if demo catalogue / pricing is in use.
• COMMON: Support for Apple iPod Touch 7th generation devices.
• COMMON: Improvements to device model naming in PDF reports and label prints.
• COMMON: Improvements to erasing reliability.
• SUPPORT: Android 9 MTP mode and USB debug mode instruction pages for LG and Sony devices.
• PICEACONF: PiceaConf improvements, new license fields are now supported when PiceaConf is used in deployment.

Picea® Services 4.5.1477.59787 (7-Jun-2019)

Fixes & Improvements:



• DIAGNOSTICS: Fix for label printing.

Picea® Services 4.5.1475.59699 (3-Jun-2019)

Whats new:



• VOLUME: Support for automatic activation of iOS devices, provisioning Wi-Fi settings to iOS devices, skipping iOS country and language setup screens.
• VOLUME: Device app crash analysis for iOS and Android devices.
• DIAGNOSTICS: Device app crash analysis for iOS and Android devices.
• DIAGNOSITCS: Fingerprint sensor diagnostics test case for Android devices.
• COMMON: PiceaOne app in device can be branded with the customer logo.
• COMMON: New device details dialog showing detailed information about device.
• COMMON: Support for Turkish language.
• COMMON: PiceaOne diagnostics app versions are now shown in About dialog.

Fixes & Improvements:



• SWITCH: Several improvements to content transfer reliability.
• DIAGNOSTICS: Improvements to Wireless charging diagnostics test case.
• DIAGNOSTICS: Several improvements to diagnostics test cases to improve usability and reliability of diagnostics.
• VERIFY: Improvements to device genuineness verify check.
• VOLUME: Improvements to Wireless charging diagnostics test case.
• COMMON: Several improvements to eSIM support.
• COMMON: Several stability improvements.
• COMMON: Improvements to device detection.

Picea® Services 4.4.1452.59039 (30-Apr-2019)

Fixes & Improvements:



• ERASER: Improvements to erase iOS devices in DFU mode.
• DIAGNOSTICS: Several reliability improvements to diagnostics test cases.
• GENERAL: Several reliability and stability improvements.

Picea® Services 4.4.1436.58686 (1-Apr-2019)

Fixes & Improvements:



• DIAGNOSTICS: Fix for issue identified with iOS 12.2 update, in battery health diagnostics test case.
• GENERAL: Overall stability improvements.
• GENERAL: Stability improvements for PiceaOne app in iOS.
• GENERAL: Support for new Apple iPad Mini (2019) and iPad Air (2019) models.

Picea® Services 4.4.1429.58390 (15-Mar-2019)

Fixes & Improvements:



• GENERAL: Improvements to device connectivity.
• GENERAL: Fix for a possible crash issue in label printing.
• SWITCH: Fix for a possible Android device content reading issue with multimedia. Sometimes reading of multimedia content failed after the developer mode was enabled.
• DIAGNOSTICS: Fix for an issue with a battery test with devices running Android 9 or newer.

Picea® Services 4.4.1420.58103 (21-Feb-2019)

Fixes & Improvements:



• GENERAL: Fix for Android device PiceaOne installation issue. In some cases device was left in 'Checking device' state.
• GENERAL: Fix for device model detection
• SWITCH: Android content transfer improved
• DIAGNOSTICS: Fix for diagnostics session opening without network connectivity.
• DIAGNOSTICS: Improvements to Android diagnostics test cases.
• DIAGNOSTICS: Fix for diagnostics issue with iOS 11.4.1 where device lost USB connectivity during testing.
• ERASER: Improvements to iOS device OS reinstall erasing method.
• ERASER: Improvements to iOS device IMEI code reading after the erasure when device was in a recovery mode.
• VOLUME: Fix for a possible failure in diagnostics session opening when multiple devices were connected at the same time.

Picea® Services 4.4.1407.57864 (7-Feb-2019)

Fixes & Improvements:



• GENERAL: Connectivity improvements to Picea® Services
• GENERAL: Improvements to PiceaOne iOS app

Picea® Services 4.4.1397.57669 (29-Jan-2019)

Fixes & Improvements:



• GENERAL: Several stability and performance improvements.
• SWITCH: Switch Backup / Restore notifies the user, if the backup is being restored to other than the original device from where the backup was initially taken.
• DIAGNOSTICS: Stability improvements for diagnostics with Samsung Galaxy J3 and Nokia 5.1 Plus Android devices.
• ERASER: Several improvements to erasing.

Picea® Services 4.4.1384.57445 (15-Jan-2019)

Whats new:



• GENERAL: Picea® Services supports now Trade-In for accurate and fair trade-in value. Picea® Services Trade-In is an optional feature. Contact Piceasoft sales to get more information about this new feature.
• DIAGNOSTICS: Diagnostics provides now much more detailed issues from diagnostics test cases, with more details for failed diagnostics cases.
• DIAGNOSTICS: Issue resolution support, Picea® Services now provides issue resolutions for detected issues when performing diagnostics.
• DIAGNOSTICS: Device genuineness check. Diagnostics can now indicate if the device is suspected to be a fake device.
• DIAGNOSTICS: PiceaOne is now automatically started with the same language as Picea® Services is running.
• DIAGNOSTICS: It’s now possible to get PDF report from completed diagnostics test cases even if device is disconnected during the diagnostics.
• VOLUME: Support for batch processing of devices. Operator can now define a batch ID to start batch processing. The batch ID will be applied to all created reports until the batch processing is completed.
• VOLUME: Support for closing all device tiles at the same time.
• VOLUME: Local PDF report is generated only if user has enabled generation of local PDF reports in the settings.
• VOLUME & ERASER: For new Picea® Services installations, default erasing method for Android 7.x and newer Android versions is now Cryptographic sanitization.
• VOLUME & ERASER: Support for downloading Apple iPod Touch flash files.
• VERIFY: Device genuineness check. Verify informs if the device is suspected to be a fake device.
• GENERAL: Label printing: It’s now possible to include device color information from Apple iOS devices to printed label.
• GENERAL: Label printing: It’s now possible to include number of passed / failed / skipped / canceled diagnostics test cases to printed label.
• GENERAL: Windows Registry clean-up support to clean previously connected USB devices (phones) from Windows Registry.
• GENERAL: Piceasoft EULA (End User License Agreement) and Piceasoft Privacy Policy can be viewed through Picea® Services About dialog.
• GENERAL: New support pages available for OnePlus devices with instructions for Android USB debugging mode setup and USB mode selection.

Fixes & Improvements:



• SWITCH: Improvements for error handling and validation during backup file generation.
• DIAGNOSTICS: Usability improvements to PiceaOne app in Android and iOS. For example, when testing multitouch diagnostics test case, only two-finger multitouch is required.
• DIAGNOSTICS: Usability improvements to PiceaOne app in Android with camera autofocus diagnostics test case.
• DIAGNOSTICS: Mobile data and Wi-Fi diagnostics test case improvements.
• VOLUME & ERASER: Improvements to Apple iOS device erasing when Cryptographic sanitization is used.

Picea® Services 4.3.1361.56852 (12-Dec-2018)

Fixes & Improvements:



• ERASER: Fix for Apple iOS 12.1.1 erasing and software updating.
• ERASER: Fix for erasing BlackBerry Android devices.
• ERASER: Minimum battery level requirements for erasing changed.
• Minimum battery level requirement for iOS erasing is now 10%.
• Minimum battery level requirement for Android erasing is now 20%.
• Minimum battery level requirement for Windows Phone is now 20%.

Picea® Services 4.3.1357.56686 (4-Dec-2018)

Fixes & Improvements:



• GENERAL: Support for new Apple iPad Pro devices.
• GENERAL: Fix for Xiaomi device detection issue.
• GENERAL: Fix for IMEI reading from Nokia Lumia and Microsoft Lumia devices.
• DIAGNOSTICS: Support for Outgoing diagnostics call with Apple iPhones having eSIM.
• VOLUME: Fix for Volume, for “Erase anyway” functionality.

Picea® Services 4.3.1341.56357 (16-Nov-2018)

Fixes & Improvements:



• GENERAL: Fixed device manufacturer mapping for Alcatel devices.
• ERASER: Erasing support for BlackBerry devices. Supported BlackBerry operating systems are BlackBerry OS 4.x, 5.x, 6.x, 7.x and 10.x.
• ERASER: Improvements to cases where device IMEI or device serial number are missing after erasing from PDF reports and Reporting.
• DIAGNOSTICS: Diagnostics support for Apple iPod Touch 5th generation and Apple iPod Touch 6th generation devices.
• VOLUME: Volume supports now label printing without network connectivity.

Picea® Services 4.3.1317.55948 (31-Oct-2018)

Fixes & Improvements:



• GENERAL: Support for Apple iPhone XR
• ERASER: Correction to Windows Phone driver installation in Windows 7 and Windows 8.x
• ERASER: Correction to IMEI reading from Windows Phone device in erasure

Picea® Services 4.3.1309.55685 (23-Oct-2018)

Fixes & Improvements:



• GENERAL: Improvements to overall device connectivity
• SWITCH: Fix for issue reading contacts from Nokia feature phones
• DIAGNOSTICS: Improvements to diagnostics test cases to fix issues in test case execution with certain devices
• ERASER: Fix for connecting non-activated iOS device to eraser
• ERASER: Stability improvements to iOS device erasing with Cryptographic sanitization erasure method
• VOLUME: Improvements to read IMEI code from iOS device in recovery mode

Picea® Services 4.3.1217.55099 (3-Oct-2018)

What's new:



• ERASER: New fast iOS erasing using new erasing method Cryptographic sanitization – OS reset.
• ERASER: Possibility to configure erasing method used for iOS and Android devices.
• ERASER: Memory card needs to be removed from Android and Windows Phone devices before erasing.
• DIAGNOSTICS: New diagnostics test cases:
  • Back camera video record and playback diagnostics test case for iOS and Android.
  • Front camera video record and playback diagnostics test case for iOS and Android.
  • NFC chipset diagnostics test case supported for iOS.
  • NFC connectivity diagnostics test case supported for iOS.
• DIAGNOSTICS: Support for device diagnostics history. It’s now possible to view Diagnostics history for the device, if device has been processed earlier (optional feature).
• DIAGNOSTICS: Android device software update can be performed from Device details dialog.
• SWITCH: iOS app transfer support.
• SWITCH: Possibility to hide transferred content details (optional feature).
• COMMON: Label printing improvements:
  • QR code can be included into label print. QR code leads to original PDF report in Piceasoft Reporting server.
  • Label print is supported now for all Picea® Services operations, ie. Diagnostics, Verify, Eraser, Switch, Volume.
• COMMON: iOS flash file handling improvements:
  • Sharing of iOS flash files inside local network.
  • Picea® Services timed downloads iOS flash files for latest iOS devices first.
• COMMON: System diagnostics dialog for Picea® Services.
• COMMON: Fully automated and timed updates of Picea® Services app and driver (optional feature).
• COMMON: ICCID information available in Diagnostics UI, PDF reports and Reporting website.
• COMMON: Possibility to configure Store operator name; Customer ID; Customer contact number information collection as mandatory (optional feature).

Fixes & Improvements:



• DIAGNOSTICSH: Several improvements to battery diagnostics:
  • Battery evaluation chart supported now for Samsung Android devices providing detailed battery information.
  • Samsung Android devices providing detailed battery information skip automatically Battery performance diagnostics test case.
  • Possibility to define custom thresholds for Samsung and iOS battery diagnostics test cases from Reporting.
  • Possibility to change battery performance charge level drop for Android devices from diagnostics profiles.
• GENERAL: Improvements and error corrections.

Picea® Services 4.2.1196.54529 (26-Sep-2018)

Fixes & Improvements:



• GENERAL: Improvements for Apple XS and iPhone XS Max detection

Picea® Services 4.2.1190.54260 (21-Sep-2018)

Fixes & Improvements:



• SWITCH: Images and videos are not transferred to iOS 12 devices

Picea® Services 4.2.1189.53710 (7-Sep-2018)

Fixes & Improvements:



• GENERAL: iOS 12 support added
• DGS: Fix for a possible PiceaOne app crash in language change

Picea® Services 4.2.1184.53098 (22-Aug-2018)

Fixes & Improvements:



• GENERAL: Android 9 support added
• SWITCH: Fix for JottaCloud backup

Picea® Services 4.2.1175.51859 (4-Jul-2018)

Fixes & Improvements:



• GENERAL: Improvements for device info reading
• GENERAL: Fixes for localizations

Picea® Services 4.2.1171.51677 (27-Jun-2018)

What's new:



• VOLUME: Erasing speed improvements for Android and iOS devices.
• VOLUME: Support for Enhanced overwriting erasing method for Android.
• VOLUME: Device history - view Diagnostics and Eraser history for the device, if device has been processed earlier (optional feature).
• SWITCH: iOS device software can be updated as part of iOS full content transfer.
• DIAGNOSTICS: New diagnostics test cases supported.
  • Outgoing call diagnostics test case supported both in iOS and Android.
  • TouchID sensor without stored fingerprint diagnostics test case supported in iOS.
  • Accessories diagnostics test set supported for iOS.
• DIAGNOSTICS: Additional device details available in Device details view.
• VOLUME: Memory card needs to be removed from the device before erasing.
• GENERAL: Possibility to define default email address for PDF reports.
• GENERAL: Possibility to release Picea® Services license from Picea® Services license dialog (optional feature).

Fixes & Improvements:



• GENERAL: Improvements and error corrections.
• SWITCH: Fix for merging Bluetooth connection with a USB connected device.

Picea® Services 4.1.1144.50552 (5-Jun-2018)

Fixes & Improvements:



• GENERAL: Improvements to iOS erasing and software update

Picea® Services 4.1.1142.49755 (15-May-2018)

What's new:



• Volume improvements to improve performance in recycling and repair hubs​
• Find my iPhone / Google / Samsung / Xiaomi account detection as part of Diagnostics​
• Support for new diagnostics test cases in Diagnostics and Volume​
• Battery diagnostics improvements​
• iOS battery check from device details without need to install PiceaOne app
• iOS software update from device details without need to install PiceaOne app
• PDF reports with improved visual style
• Additional devices details captured
• Reporting improvements​
• PiceaConf improvements for easier Picea® Services deployment
• Indication about PiceaOne app installation progress added

Fixes & Improvements:



• SWITCH: Fixed connection problems with Android devices during switch
• GENERAL: Stability and performance improvements

Picea® Services 4.0.1083.48000 (10-Apr-2018)

Fixes & Improvements:



• ERASER: Windows Phone erasing improved. In some cases device erasure failed.

Picea® Services 4.0.1081.47809 (5-Apr-2018)

Fixes & Improvements:



• GENERAL: Support for new Apple iPad 2018
• ERASER: Support for erasing iOS devices with iOS 11.3

Picea® Services 4.0.1078.47531 (26-Mar-2018)

Fixes & Improvements:



• Diagnostics: Fix for iOS diagnostics app starting
• General: Bug fixes

Picea® Services 4.0.1064.46950 (15-Mar-2018)

Fixes & Improvements:



• Diagnostics: Improvements to opening PiceaOne Android app in Android devices when performing diagnostics.
• Volume: Reliability improvements in Volume UI.
• Volume: Improvements to erasing flow with Apple iOS devices which are in a recovery mode.
• Volume: Confirmation dialog added to Volume UI, if user tries to close device tile when erasing is ongoing.
• Diagnostics: Picea® Services -> Settings -> Device software tab is now accessible also if Diagnostics UI is enabled in license

Picea® Services 4.0.981.45902 (12-Feb-2018)

What's new:



• New Picea® Services Volume – efficient workflow for multiple devices
• New Picea® Services Diagnostics UI for problem solving in stores
• New PiceaOne iOS and PiceaOne Android apps for diagnostics
• Timed downloads for iOS flash files
• Russian language support in Picea® Services

Picea® Services 3.8.902.42259 (20-Nov-2017)

Fixes & Improvements:



• GENERAL: Improved Apple iPhone X support
• GENERAL: Fix for a possible crash issue in Picea® Services startup
• GENERAL: Improvements for situations, where Picea® Services had issues when closing the app
• SWITCH: Fix for contacts transfer to iOS for handling contacts with multiple phone numbers
• DIAGNOSTICS: Fix for iOS device headset test case, when device is connected through Lightning cable with iPhone 8/iPhone 8 Plus
• DIAGNOSTICS: Fix for white stripe issue in display during display diagnostics testing in iOS
• DIAGNOSTICS: Minor fixes for Swedish localization

Picea® Services 3.8.887.41213 (16-Oct-2017)

Fixes & Improvements:



• GENERAL: Label printing improved
• GENERAL: Filtered RealTec USB hubs that were incorrectly identified as Android devices
• SWITCH: Fix for iOS message transfer where message timestamps were not transferred correctly
• DIAGNOSTICS: Fix for an invalid device locked error with Android devices when file access was not accepted from the device UI
• VERIFY: Check added for iOS devices if device setup has not been finished from the device UI

Picea® Services 3.8.884.40969 (6-Oct-2017)

What's new:



• iPhone 8 / iPhone 8 Plus support
• Xiaomi Mi account detection in Verify and Eraser
• Diagnostics supports generation of battery performance chart for iOS devices for Diagnostics PDF report
• Second IMEI detection and reporting from Android devices in Picea® Services Verify, Diagnostics and Eraser

Fixes & Improvements:



• GENERAL: Switch, Verify, Diagnostics and Eraser prevent computer going into standby when operation with phone is ongoing
• GENERAL: Fix for a possible crash issue with network connectivity
• GENERAL: Fix for a automatic system proxy detection and SSO support
• SWITCH: Improvements to Android app transfer between Android devices
• SWITCH: Application pre-load and application content loading messages shown in phone UI are now localized to same language as Picea® Services PC app is using
• DIAGNOSTICS: Improvements to Android software update check and Android software update
• DIAGNOSTICS: Improvements to iOS software update
• DIAGNOSTICS: Several fixes and improvements to Diagnostics apps in iOS and Android

Picea® Services 3.7.859.40080 (19-Sep-2017)

What's new:



• Support iOS 11
• Support Android 8.0 (Oreo)

Fixes & Improvements:



• GENERAL: Fix for a possible crash issue with network connectivity
• GENERAL: Fix for a possible issue in ADB connectivity with Android devices
• ERASER: Improvements to erase iOS devices in recovery mode

Picea® Services 3.7.847.39597 (30-Aug-2017)

What's new:



• Support Android Oreo (8.0)

Fixes & Improvements:



• SWITCH: Improvements to Android and iOS content transfer
• SWITCH: Improvements to iOS full content transfer
• SWITCH: Application transfer fixed for Android devices using encrypted file system
• ERASE: iPad Pro erasure fixed
• GENERAL: Fix for Xiaomi Mi4i support

Picea® Services 3.7.838.39191 (8-Aug-2017)

Fixes & Improvements:



• SWITCH: Restore from local removable drives fix. Sometimes multimedia content restore failed if local drive letter changed between backup and restore.
• SWITCH: Huawei devices detection improvements
• SWITCH: Nokia Android devices detection improvements
• GENERAL: Proxy and network detection improvements

Picea® Services 3.7.831.38896 (17-Jul-2017)

What's new:



• Support for virtual keyboard added. It can be enabled now from the application settings.

Fixes & Improvements:



• GENERAL: Network connectivity and proxy support improved
• SWITCH: Adding devices to switch UI with Bluetooth only fixed

Picea® Services 3.7.823.38689 (29-Jun-2017)

What's new:



• General: New languages added: Norwegian, Polish, and Swedish
• General: New License Information dialog and Send feedback dialog
• Switch now supports also backup to computer's local hard drive in addition to USB memory stick and cloud services.
• Eraser and Verify now support Stolen check. Stolen check is an optional feature and can be enabled on request.
• Eraser now supports Data reset for iOS devices. Data reset for iOS devices can be performed without downloading iOS flash files
• Diagnostics now supports both local and cloud diagnostic profiles. Cloud profiles can be managed in PiceaReporting portal.

Fixes & Improvements:



• SWITCH: Message transfer from iPhone 6 to Sony Xperia XA failed with timeout reason
• SWITCH: In Arabic language Dropdown menus opened in the wrong place
• SWITCH: PiceaOne was not able to be set as a default SMS application in device
• SWITCH: Message transfer failed with Samsung J1
• SWITCH: MAC: Mouse transceiver was visible as a source device after computer woke up from sleep
• SWITCH: Report could not be opened or saved when network was disconnected and reconnected
• SWITCH: Notification was added for memory sticks in wrong disk format
• SWITCH: PiceaAdb driver update installation failed
• SWITCH: Contacts transfer failed to iPad2
• SWITCH: MTP notification was shown for a device, already connected in MTP mode
• SWITCH: Content selection view: contact name differed from contact name in the phone
• SWITCH: Message text on target device was not always visible when transferring from Android to iOS devices
• SWITCH: Android 2.x to Android 5.x: bookmarks transfer failed with unknown error
• SWITCH: WhatsApp application (backup) transfer was not shown in summary report after the transfer
• SWITCH: License check failed after the product update
• SWITCH: Messages transfer to HTC devices failed
• ERASER: Huawei P9 erasing failed with a 'Factory reset failed' reason
• ERASER: iOS erasing failed if download folder contained Scandinavian/non-ASCII characters
• ERASER: Sometimes iPhone erasing failed in the overwriting phase on Mac OS
• ERASER: Label print: Print preview didn't match the actual print
• ERASER: Show me how button on the eraser main page didn't work
• DGS: PiceaOne crashed when starting Battery performance test with Galaxy Trend
• DGS: Not all automatic testcases were executed with iPhone 6S
• DGS: Test result was not visible in the UI after Battery performance test was run
• DGS: Wrong note displayed and diagnostics didn't start in case device memory was full
• DGS: Samsung J1: Multitouch test case was not working because device doesn't support pressing with three fingers
• DGS: Wi-Fi test failed to run
• DGS: Test case execution continued on the device UI, even if cancelled on the computer
• DGS: Cancelled Bluetooth test case was marked as failed in PDF report
• VERIFY: Wrong notes were displayed in case of a non-activated iPhone
• VERIFY: It was not possible to select the same device again after device was disconnected
• VERIFY: It was not possible to read any info from a non-activated iPhone

Picea® Services 3.6.783.37770 (12-Jun-2017)

What's new:



• General: New language added: Estonian

Fixes & Improvements:



• General: Improved Android device connectivity
• General: Improvements to network connectivity and usage of system proxy settings
• General: Fixed proxy username and password configuration
• Switch: Some Android multimedia messages parsing caused a crash
• Eraser: iOS erasure issues on Mac OS Mavericks

Picea® Services 3.6.757.36011 (6-Apr-2017)

What's new:



• General: Optional sound notification after completing content transfer, backup, restore and erasing operations
• General: Quick language change to English
• General: New languages added: Dutch and Greek
• Switch: iOS full content transfer: content transfer between iOS devices is now up to 40% faster than before. Also settings can now be transferred to new iPhone
• Switch: Possibility to name a backup
• Switch: Possibility to delete existing backups
• Eraser: Windows Phone erasing is now faster than before; it is done without downloading the firmware file
• Eraser: Multiple Windows Phones can be erased at the same time (with multi-eraser support enabled)
• Eraser: Blackberry 10 erasing support
• Verify: Possibility to check Find my iPhone/Activation lock status in unactivated iPhones/iPads
• Verify: Results can be exported as a PDF report

Fixes & Improvements:



• Switch: Fix for deleting images and videos from iOS 10.3
• Switch: Summary showed no transferred messages, although they were found on the target device after transfer
• Switch: Photo albums from memory card were not transferred to target device
• Eraser: New and improved label printing support
• Diagnostics: Improved Android battery performance test

Picea® Services 3.5.741.35724 (28-Mar-2017)

Fixes & Improvements:



• General: Improvements for iOS 10.3

Picea® Services 3.5.737.35611 (24-Mar-2017)

Fixes & Improvements:



• Diagnostics: Fix for iOS diagnostics issue preventing execution of test cases

Picea® Services 3.5.735.34969 (1-Mar-2017)

Fixes & Improvements:



• Switch: UI was showing ‘Preparing’ notification and no content was detected
• Switch: Sometimes Android device lost upper part of the content when MTP mode was enabled
• Switch: Non-compatible removable drives were detected as data backup devices
• Switch: In Optional content delivery ‘Install content’ button was sometimes not visible
• Switch: In some cases only multimedia content was read from iOS devices
• Eraser: In some cases iOS and Windows Phone device erasure failed or firmware download has restarted
• Eraser: Windows Phone device erasure failed in some USB ports

Picea® Services 3.5.723.34665 (16-Feb-2017)

What's new:



• Switch: New backup & restore wizard with cloud support (optionally licensed feature). Contacts, calendar entries and text messages can be exported to a text file.
• Switch: Optional content delivery for Android and iOS
• Eraser: New multi eraser view enabling up to eight simultaneous phone erasures (optionally licensed feature)
• Diagnostics: Battery performance test with rating for iPhone and Android batteries
• New languages added: Arabic and Brazilian Portuguese

Picea® Services 3.4.668.32608 (20-Dec-2016)

Fixes & Improvements:



• Switch: iOS call log transfer temporarily disabled because of the possible issues in transfer
• Switch: Contacts transfer to Microsoft account fixed
• Diagnostics: iOS software update fixed

Picea® Services 3.4.657.32156 (7-Dec-2016)

Fixes & Improvements:



• General: Localization improvements
• General: Fix for a possible license handling issue with multiple users
• Switch: Media conversion with other than MOV format removed
• Switch: Media discovery with Android devices using Media Transfer USB mode improved

Picea® Services 3.4.655.32017 (28-Nov-2016)

What's new:



• Visual refresh (new colours, Scandinavian design)
• Content transfer performance signifigantly improved. Picea® Services POS Switch is now up to 50% faster than in previous releases.
• Call log transfer (Android --> Android, Android --> iOS, iOS --> iOS, iOS --> Android)
• Support for application preloading for both Android and iOS devices
• Google account setup for Android devices
• Contacts and messages transfer from Windows Phone via USB
• Feature phone contacts transfer support improved
• Possibility to restart the application from the about box when update is available
• Possibility to add a free text comment to diagnostics report
• New Android advanced battery graphs view

Fixes:



• General: Fix for invalid 'Do you trust this computer' query on the UI
• Drivers: Install routine improved to avoid possible issues with driver update.
• Switch: Device stays in prepairing state forever if user swaps device to the target side before content type selector appears
• Switch: Fix for improving iOS content reading in failure cases. Now at least contacts, photos and videos are available for transfer.
• Switch: Fix for correctly handling large iOS iMessage attachments when transferring to Android device
• Switch: In some cases deleted videos from iPhone were shown as thumbnails
• Switch: Sometimes iOS message discovery failed after the device was connected
• Switch: Fix for Android connectivity. ADB connection was not always working after the device was reconnected.
• Switch: Orientation of some photos was not correct in content selection view
• Switch: iOS: Some MMS messages were corrupted in target device after the transfer
• Switch: Possible crash issue fixed during message discovery
• Diagnostics: iOS: Performance note removed when application was started in the phone
• Diagnostics: iOS: Hardware buttons testcase shows "Press volume down twice" instead of "Press volume up twice"
• Diagnostics: iOS: Tapping screen during 'Flash'-test restarts 'Screen colors'-test

Picea® Services 3.3.641.31384 (8-Nov-2016)

Picea® Services




What's new:



• This release resolves issues identified in the previous release

Fixes:



• Switch: Fix for transferring MMS messages to iOS devices
• Switch: Fix for too large MMS messages not being transferred to Android devices
• Eraser: Fix for erasing Sony devices
• Eraser: Fix for a progress issue in deleting phase
• Eraser: Fix for changing iOS device to normal mode
• Eraser: Fix for erasure progress handling

Picea® Services 3.3.638.30927 (18-Oct-2016)

Picea® Services




What's new:



• Eraser: iPhone 7 erasure support added
• New languages added: Danish, Thai, Korean

Fixes:



• Diagnostics: Cases not supported by iPad devices are not shown in the UI
• Switch: Videos with some special characters were not copied to iOS devices
• Diagnostics: New iOS software version was not correctly notified in device software check
• Eraser: 'Do you trust this computer?' query was incorrectly shown for iOS devices, even if query was already accepted but device was locked
• General: Possible failure in driver download fixed when download was taking too long time
• Switch: Computer internal modem was sometimes visible as a connected device
• Switch: Fix for a possible connection lost issue when reading multimedia messages from Android devices

Picea® Services 3.3.613.30028 (16-Sep-2016)

Picea® Services




Fixes:



• iOS: Fix for erasing iOS devices
• Symbian: Fix for a possible crash issue when reading bookmarks

Picea® Services 3.3.612.29909 (12-Sep-2016)

Picea® Services




What's new:



• Support for iOS 10
• Support for Android 7.0 Nougat

Fixes:



• Android: Fixes for Android connectivity
• Generic: Fix for a possible crash during content estimate calculation when device is disconnected



Important notes:



• Note! There are plenty of different USB cables on markets. Some of those are not working correctly with all devices. This could cause unexpected connection lost issues with devices during the switch operations. In these cases you could try with another USB cable if available. You can contact our support team to get more information about recommended USB cables.
• Note! There are also plenty of different USB hubs on markets. Some of those are not as reliable as others. If you are experiencing problems with device connectivity and you are using USB hub, try again without USB hub or with another USB hub. Also remember to connect USB hub to external power source when available. When multiple devices are connected to the same non-powered hub, it might not work correctly.

Picea® Services 3.3.596.28956 (10-Aug-2016)

Picea® Services




What's new:



• Possibility to start the application in a full screen mode
• Possibility to protect the full screen mode with a password



PiceaSwitch




What's new:



• Transfer confirmation view added with instructions to avoid possible issues in the transfer
• Added possibility to send a transfer report to email
• Added support for merging already existing source device contacts with the target device contacts
• Added support for a content delivery view. This feature needs to be separately enabled. Contact Piceasoft support for more information.

Fixes:



• Application transfer occasionally failed with timeout error



PiceaEraser




What's new:



• Added support for BlackBerry devices
• Added possibility to send erasure report to email
• Added erasure time estimate for Android devices
• Android account handling improved. Now only Google accounts need to be removed before the device can be erased.

Fixes:



• iOS: Erasure failure issue with iOS 7.x or older devices fixed
• Android: Possible erasure failure with devices using vendor specific accounts fixed



PiceaDiagnostics




What's new:



• Camera auto-focus test case added for Android devices

Fixes:






PiceaVerify




What's new:



• Support for Windows Phone added

Fixes:

Picea® Services 3.2.571.28260 (21-Jun-2016)

Picea® Services




What's new:



• Fixes and stability improvements

Picea® Services 3.2.570.28016 (8-Jun-2016)

Picea® Services




What's new:



• Support for a Full Screen mode from Menu: Tools or by pressing a function key F11
• Support for product reactivation and Identification information update from the Menu: Help > About > License information
• Overall device detection and user quidance improved
• Manage Drivers view updated
• Support for driver uninstallation added
• Improved overall driver install process to avoid install failures or nonfunctional drivers
• New online help pages added with improved user guidance



PiceaSwitch




What's new:



• Possibility to preselect content types to be transferred when a device is connected. This will significantly improve reading speed and overall transfer time.
• Support for merging duplicated contacts. Switch is now able to merge duplicated contacts in a source device to a one single contact to target device.
• Select content view improved: Music files can now be sorted By artist
• Possibility to save a PDF report to disk

Fixes:



• iOS: Videos transferred via iTunes to iPhone not deleted from Delete content view in target device
• iOS: Message discovery failed sometimes
• iOS: Device content not discovered always after the trust confirmation
• iOS: Thumbnails not visible for photos in content selection view
• iOS: Shared location attachment not transferred in MMS message transfer
• iOS: Content selector view shows current date for videos transferred via iTunes
• iOS: Application discovery failed occasionally
• Android: Application transfer from Android 6.x devices was not supported
• Android: Samsung S7 shown as Samsung J5
• Android: MTP notification shown for device which had it already enabled
• Windows Phone: No device locked notification on computer UI when device is connected
• Windows Phone: Content selector view showed content that was not supported by device
• BlackBerry: Wrong USB mode notification shown for BlackBerry device
• BlackBerry: In some cases contacts, calendar and messages not discovered
• Mac: Cynus T7 displayed twice
• Mac: iOS: Application discovery from iPhone 6s (iOS 9.3.1) failed



PiceaEraser




What's new:



• Windows Phone erasure support added
• iOS erasure process improved to avoid failures in preparing or download phase
• Notification about preventing accounts added
• Combined SIM and MMC checks to one notification

Fixes:



• iOS: Fix for iPhone SE erasure support
• iOS: Devices in recovery mode or devices that are not activated should be possible to erase
• iOS: SIM card information had incorrect information when device connected in recovery mode
• iOS: UI showing that device mode failed to change even mode changed correctly
• iOS: Network disconnection not informed correctly to user and erasure failed without correct reason
• iOS: iPhone 6 plus erasure failed
• iOS: Screen lock and USB debug enabling notifications incorrectly shown for iOS device
• Android: Fix for a blocking account detection. It is now able to detect also vendor specific blocking accounts.
• Android: LG Optimus 2x, android 2.3.4 erasure failed with reason "Executing factory reset failed"
• Android: Galaxy Trend erasure fails with storage count mismatch error
• Android: ZTE Blade erasure failed with an error note "Granting privileged access failed"
• Android: Device erasure never ended with Huawei Ideos X1 (Android 2.2.2)
• Android: Erasure failed with Samsung Galaxy Y (Android 2.3.6)
• Android: Samsung Galaxy S7 erasure failed
• Android: Erasure failed if HTC account was in use in the device
• MAC: Generic: Unable to open default device image folder
• Generic: Initalization problem notification shown when computer not connected to network
• Generic: User should be notified that the device has been erased and can be disconnected



PiceaDiagnostics




What's new:



• Software update support added for iOS and Android devices
• New Android battery information view
• iOS devices are not requiring PiceaDiagnostics app launch in the device anymore when starting the diagnostics view
• New harmonized Hardware and Analyze for Repair diagnostics reports
• New iOS hardware test cases added: Camera focus and Touch ID
• Hardware test and Analyze for repair reports changed to include results of all tests run within one Diagnostics session in a single report (even if cases are executed one by one)

Fixes:



• iOS: Device selection possible for few seconds, even if device not trusted with computer
• iOS: Hardware button test case freezes the app
• iOS: Device locked state handling fixed when starting to execute test cases
• iOS: UI asked user to start PiceaDiagnostics app in device, even if started already
• iOS: iPhone does not vibrate when vibration is disabled on the device
• iOS: Skipping touch screen test crashes the diagnostics app in the device
• Android: Cannot read RAM information from Moto G (Android 5.0.2)
• Android: Rear camera test causes device app to crash (Moto X)
• Android: Battery usage timeline not available for LG Nexus 5X
• Android: SIM card was not recognized correctly - Not possible to execute Telephone or Cellular data test cases
• Generic: Hardware keys results missing from Analyze for repair reports
• Generic: Telephony test: device keeps ringing when tests are cancelled



PiceaVerify




What's new:



• Support for automatic Android security lock detection added

Fixes:



• iOS: Find My iPhone status-verification fails, even if iCloud account is not enabled
• iOS: Check Again-button not working with iOS device
• Android: Fix for Moto G memory card detection

Picea® Services 3.1.535.26266 (18-Apr-2016)

PiceaEraser




Fixes:



• iOS: Fix for issue where erasure always failed with some iOS devices
• Android: Fix for storage missmatch issue with some Android device models

Picea® Services 3.1.534.26000 (21-Mar-2016)

PiceaSwitch




What's new:



• Possibility to select/deselect source device contact accounts in the detailed Select content view. It's now possible to exclude e.g. some cloud accounts from the contact transfer.
• Possibility to select/deselect available source device storages in the detailed Select content view. It's now possible to exclude e.g. memory card from the transfer.
• Content delete view is now supporting deletion of selected items. You can browse content and select the items you wish to delete.
• Detailed error info added to summary view
• File sizes are now visible in Select content view
• New search filters added to content selector
• Messages by receive date
• Messages by contact
• Files by path
• Device content discovery improved
• Added possibility to cancel driver installation
• Italian localizations added

Fixes:



• Windows Phone (WP): Issue with signing-in to live account in Surface Pro fixed
• Android: Issue fixed: Contacts discovery failed from Android 2.2 when Google account in use
• Generic: Issue fixed: Memory size not updated after the deletion
• iOS: Issue fixed: MMS messages including contacts were not transferred
• Android: Fix for an issue where default SMS app selection failed with some devices
• WP: Fix for an issue with Windows Phone devices where reading of files failed with timeout error



PiceaDiagnostics




What's new:



• Improved iOS battery view



PiceaEraser




What's new:



• Possibility to manage image file caches in application settings
• Download speed indicator added to UI (for iOS devices)

Fixes:



• iOS: Device not shown in UI when connected in recovery mode
• iOS: Fix for the erasure failure with iPhone 6 Plus
• Android: Fix for correctly detecting mass storage mounts with older Android devices



PiceaVerify




New service now available!



• PiceaVerify allows easy and fast check for a device readiness for repair or buyback. Ask for more information from Piceasoft sales representatives.

Picea® Services 3.0.487.24533 (8-Feb-2016)

What's new:



• Digital signature of the installer updated to remove warning during the installation
• Fix for a possible problem with missing OpenGL support that prevented application to start



PiceaSwitch




Fixes:



• Android: Fixes to Android client to avoid failures during the content discovery
• Android: Fix for MMS contact card transfer
• S40: Fix for a possible crash in bookmark discovery



PiceaDiagnostics




Improvements:



• iOS: Bluetooth case removed



PiceaEraser




Improvements:



• Android: Device disconnection detection during the erasure improved

Picea® Services 3.0.483.23968 (14-Jan-2016)

What's new:




Welcome to the brand new Picea® Services 3.0 that combines PiceaSwitch, PiceaEraser and PiceaDiagnostics in the same view



• One solid suite with new enhanced UI and dynamic services; customers can select only services needed for their business
• New resizable UI frame
• PiceaEraser and PiceaDiagnostics support added for Mac OS X
• Performance and stability improvements
• New scalable UI style with new buttons
• Link to FAQ web page added to the menu. This helps users to resolve known issues with the devices.
• All services are not visible? Contact Piceasoft support to request additional services.



PiceaSwitch




Improvements:



• iOS content discovery speed is significantly improved
• iOS content discovery state indicator added under the device. Note! Transfer can be started immediately when transfer button becomes active, even if discovery process is not yet fully completed.
• Android multimedia discovery speed is significantly improved when debugging mode is enabled from the device
• Transfer time estimation improved
• WhatsApp application transfer added. Note! Make sure that you have enabled conversation backup with the WhatsApp in the device before the transfer.
• Overall transfer speed improved
• Estimation of required free space in the target device improved
• iOS: Support for user-created or shared albums added
• Generic: Device content discovery improved. In some cases device was detected but without some content types.
• Android: Bookmark support dropped away from Android 6.x devices

Fixes:



• iOS: Fixes for a possible application crash in iPhone detection or content discovery
• BlackBerry: Device detection fixed
• Android: Application transfer continues, even if transfer of some apps failed
• iOS: Fix for a possible failure in iOS content detection. Some content types were marked with exclamation marks
• Android: Fix for a possible connection lost issue when reading contacts
• iOS: Fix for a possible application crash/hang issue in device detection
• iOS: Trust my iPhone part was not removed from iOS notification if device was encrypted



PiceaDiagnostics




New features:



• Totally redesigned Analyse for repair view. Now it's providing a simple and easy to use model for detecting device issues.
• Redesigned analysis PDF reports

Improvements:



• Stability and reliability significantly improved
• iOS test case guidance improved in the device app

Fixes:



• Android: Crash fix for HTC software update check
• iOS: PiceaDiagnostics app localizations updated
• Android: Battery history fixed for Android 6.x devices



PiceaEraser




New features:



• Support added for iOS device erasure
• Memory view added
• Automatic detection of enabled iOS Find My iPhone and Android Anti Theft feature added. Now device erasure is not possible until these settings are disabled on the device.

Improvements:



• Stability and reliability significantly improved
• Android devices erasure speed improved
• One additional device reboot removed from the Android erasure process
• Erasure PDF report improved to contain error messages instead of error codes in failure cases

Fixes:



• Android: Asus Zenfone erasure fixed

PiceaSwitch release 2.7.387.20609 (21-Sep-2015)

PiceaSwitch




Improvements:



• Support for iOS 9 added.

Fixes:



• S40: MMS messages were not correctly copied from S40 devices to other devices.
• Android: Contacts with only email address were not copied.
• Android: Fix for crash issue when handling contacts without name field.
• iOS: MMS messages including vCard or vCalendar content were not correctly transferred between iOS devices.
• iOS: Apple Music cloud folder content removed from transfer.



PiceaDiagnostics




Improvements:



• Support for iOS 9 added.



PiceaEraser




Improvements:



• Bug fixes.

PiceaSwitch release 2.7.380.19991 (2-Sep-2015)

PiceaSwitch




Improvements:



• MMS message reading speed improved.
• Adroid device support improved.

Fixes:



• iOS: Fix for MMS transfer issue between iOS devices.
• iOS: Apple Music tracks are filtered out from music enumeration.
• iOS: Fix for iOS device content reading. In some cases reading failed and red warning mark was shown on UI.
• Android: Fix for invalid memory full notification in application in case where connection confirmation was required on device UI.
• Android: In some cases not all MMS messages were transferred from older Android version to newerer one.

PiceaDiagnostics




Improvements:



• Support for Piceasoft prepaid bundles added.
• Application free trial period has ended. Now application usage needs a valid license. Please contacts Piceasoft sales team [piceasoft@piceasoft.com] to obtain a license.

Fixes:



• Application stability fixes for device tests.

PiceaEraser




Improvements:



• Support for Piceasoft prepaid bundles added.
• Application free trial period has ended. Now application usage needs a valid license. Please contacts Piceasoft sales team [piceasoft@piceasoft.com] to obtain a license.

PiceaSwitch release 2.7.354.18960 (1-Jul-2015)

PiceaSwitch




Fixes:



• Fixed music reading from iOS 8.4 devices.

PiceaSwitch release 2.7.353.18876 (26-Jun-2015)

PiceaSwitch




New features:



• Support added for switching also iOS applications between iOS devices.
• Possibility to postpone driver installation in the application start up.
• Notification added when iPhone is not yet activated. Phone needs to be activated before data switch.

Improvements:



• Self update logic improved to avoid possible issues in failure cases.

PiceaDiagnostics




New features:



• Analyze for Repair -feature added. It provides an advanced device profiling to detect issues and tools to fix those.
• Support for iOS device diagnostics added.
• Application permissions added to Manage Apps" view.
• Support for device grading in test case execution view added.
• Possibility to select a startup view from application settings added.

Improvements:



• Stability improvements to test case execution.

PiceaEraser




New features:



• PiceaEraser application added to this release. It provides a secure erasure support for Android devices. If you would like to try out this app, contact Piceasoft support for more info.

PiceaSwitch release 2.6.336.18023 (29-May-2015)

PiceaSwitch




New features:



• Switch: Better Android content support without need to enable developer mode added. Just install PiceaOne on the device using the Play Store app and connect device to computer.

Improvements:



• Switch: File names are now hidden from UI during the transfer.
• Android: Notification added for Android devices when device requires accepting PiceaOne installation.
• iOS: Notification added for case where local storage doesn't have enough free space to complete operation.
• WP: Live contact and calendar services hidden when WP device is a source device.
• Android: Notification added for Android devices to complete default messaging application selection on device screen.
• Switch: Multimedia message sizes taken in account when calculating amount of space required.
• Android: Notification added for Android devices when calendar is not configured on device side.
• Switch: Image duplicate check improved.

Fixes:



• Switch: Fix for issue where PiceaSwitch failed to connect to network after the changed network configuration.
• iOS: Fix for possible crash issue when iOS device was connected before application was started.
• iOS: Fix for issue where device is not enumerated automatically after the passcode is set.
• WP: Fix for issue where transfer of some items failed from BlackBerry devices to WP Live account.
• Android: Issue in connector installation fixed. It caused sometimes problems to get all content types visible even developer mode was enabled on device side.

PiceaDiagnostics




New features:



• Diagnostics: View for battery history added.
• Diagnostics: Support for application cache cleaning added.
• Diagnostics: Device software update check and indication added.
• Diagnostics: Support for application uninstallation and application data cleanup added to Manage apps view.

Improvements:



• Diagnostics: Overall stability and device connectivity improved.
• Diagnostics: Phone side application UI and functionality improved.

Fixes:



• Diagnostics: Fix for: Accelerometer test caused next test to fail and application to crash in device.
• Diagnostics: Fix for: WiFi test always failed if WiFi was not enabled in device before the test execution.
• Diagnostics: Fix for: Telephony case failed with "Unexpected error 7" with LG Nexus 5 device.
• Diagnostics: Fix for: Cancel didn't close PiceaDiagnostics app in the phone.
• Diagnostics: Fix for: Power button press was not noticed in hardware buttons test with some android devices.
• Diagnostics: Fix for: Flash test causes a crash when selecting "yes" instantly.
• Diagnostics: Fix for: Cannot run Bluetooth case if Bluetooth is not enabled in the device.




PiceaSwitch release 2.5.325.17361 (29-Apr-2015)




New features:



• None

Improvements:



• None

Fixes:



• iOS: Fix for issue where device is not correctly updated after the trust confirmation is accepted on device side.
• Generic: Fix for issue where Bluetooth connection is not correctly merged with the connected device.
• Android: Installation timeout increased to avoid installation failures in case that some other software is slowing down the installation.
• Android: Fix for issue where device was not correctly updated after the failed connection attempt.




PiceaSwitch release 2.5.317.17086 (17-Apr-2015)




New features:



• Overall usability and device support improved.
• New Android debug mode web helps added.
• New notifications and helps added for different error cases to help user to resolve the issue.
• Automatic closing of notifications improved when it's not anymore valid.
• Many iOS device support improvements and fixes.
• Notification and helps added for devices connected in not supported modes like charge only.
• Swap devices button added to normal view.
• Support for updating connected devices and content types by pushing F5.

Improvements:



• iOS support improved:
• Find My iPhone notification shown only on right side.
• Trust my iPhone notification improved.
• Restore view changed to more clear style.
• Notification added for a lack of free space on local hard drive to complete operation.
• Notification added when not enough free space on target device to complete switch.
• Device detection and handling of different connectivity modes improved. This is also fixing issues where one device is seen as two devices.
• Start up check added for PiceaSwitch when not running the latest version.
• Start up check added for possible ADB conflicts caused by some other software like virus scanners.
• Android application transfer improved to support better cancellation of operation.

Fixes:



• iOS: Fix for iOS 8.3 support. Multimedia discovery failed with new iOS update.
• iOS: Fix for possible slow detection of connected iOS device.
• iOS: Fix for possible failure when deleting photos from device.
• Nokia: Fix for wrong PTP mode notification when device was connected before application was started.
• Android: Conflict issue caused by HTC Sync Manager software fixed.
• USB: Fix for possible crash issue when application was started with USB stick connected.
• iOS: Fix for possible issue where discovery of content failed after the first connection.




PiceaSwitch release 2.4.289.15388 (23-Feb-2015)




New features:



• User guidance added for devices connected in not supported modes like Charge only or Install mode.
• New help notification added for devices connected in PTP mode.

Improvements:



• Product update and driver download performance improved.

Fixes:



• WP: Fix for Windows Live login.
• WP: Fix for Windows Phone Bluetooth contact support. Sometimes lock icons were left over the contacts even device was successfully connected with Bluetooth.
• Fix for device info update in case of device was not detected correctly.




PiceaSwitch release 2.4.280.14700 (27-Jan-2015)




Improvements:



• Stability improvements. This will resolve the issue where in some computers PiceaSwitch failed to start after the product update to 2.4.274 or 2.4.278.
• PiceaSwitch Reporting interoperability improved. In some rare cases it might require reactivation of the product.




PiceaSwitch release 2.4.274.14469 (16-Jan-2015)




New features:




Improvements:



• Too early Android device debug mode help notification handling improved.
• Device discovery improved.
• Device notification handling improved to provide user action required notifications for a correct device, not as a generic notification.
• Prepaid switch credit bundle support improved.

Fixes:



• Android: Missing notification about accepting computer as a trusted device on Android screen fixed.
• iOS: Fix for issue where mistyped iOS password UI didn't ask password again.
• Android: Fix for Android Lollipop message writing when device screen is in an idle mode.




PiceaSwitch release 2.4.270.14179 (23-Dec-2014)




New features:




Improvements:




Fixes:



• Fix for sorting messages correctly according to receiving date with iOS devices.
• Fix for application off-line version start-up when network connection is not present.




PiceaSwitch release 2.4.267.14153 (19-Dec-2014)




New features:



• Enabled support to add a Bluetooth connection to the connected device. When e.g. contacts are not available using the USB connection, it's now possible to add a Bluetooth connection at the same time for that device. It makes possible to transfer USB and Bluetooth content in one switch.
• Totally new content selection view added.
• Improved content selection model.
• Supports now image and video thumbnails.
• Real time estimate for the target device free space status after the switch using the selected content.
• Possibility to trigger update check manually. Available updates are now checked always when application About box is opened.
• Support added for a credit point based cost model. Ask more information from your service provider or from Piceasoft support.
• Added a new switch report. Supports now also exporting in pdf format and printing.
• Added estimate for a remaining transfer during the switch.

Improvements:



• On screen user guidance improved
• New on screen help notifications added to better help to resolve issues.
• Device specific USB mode helps added.
• Bluetooth help added.
• Automatic closing of completed notifications.
• Device detection improved. Application is now able to inform user about device connection and disconnection faster.
• iOS devices: Now content transfer works also with iOS devices that has automatic lock code enabled.
• Duplicate detection improved. Now also Windows live can detect duplicated contacts and avoid creation of duplicates.

Fixes:



• iOS: Fix for possible issue where certain type of messages caused transfer or deletion to fail.
• Android: Application switching functionality fixed to avoid possible jamming or failure in switch. Supports now also cancel.
• Bluetooth: Fix for Bluetooth pairing window that caused sometimes pairing to fail without code confirmation.
• iOS: Fix for possible failure in calendar transfer when iCloud sync is in use.




PiceaSwitch release 2.3.252.12906 (10-Nov-2014)




New features:




Improvements:




Fixes:



• Android: Fix for issue where some Samsung Android devices were duplicated in the switch UI.




PiceaSwitch release 2.3.250.12796 (29-Oct-2014)




New features:




Improvements:




Fixes:



• Fix for issue where application didn't start after the installation with configuration tool.




PiceaSwitch release 2.3.247.12632 (22-Oct-2014)




New features:



• Product configuration tool added. It allows now company IT administrators to install, activate and configure PiceaSwitch remotely using a local or distributed configuration file.

Improvements:



• Support added for handling correctly iOS devices when backup encryption has been enabled on device.
• Application settings changed to be common for all users.

Fixes:



• Android: Random connection lost issues fixed.
• iOS: Issue fixed: iOS devices were not always visible on Windows XP.
• Android: Possible crash issue with MMS message reading fixed.
• USB stick: Secure USB backup improved to avoid possible issues with large amount of content.
• iOS: Issue fixed: Images not visible in iOS 8 after the switch.




PiceaSwitch release 2.3.226.11938 (22-Sep-2014)




New features:



• Support for iOS 8 devices added!

Improvements:



• Android device connectivity improved. In some cases device connectivity failed during the switch operation.
• Overall device detection model improved.
• Devices connected in Picture Transfer mode (as Camera device) are now handled as image only devices. User is notified about this selection and only image transfer is enabled in the UI.

Fixes:



• iOS: Writing bookmarks without title failed with unknown error.
• Mass storage: In some cases wrong amount of contacts were seen in the UI when device was connected for the first time.
• UI: After switch between two devices UI shows "Connect source/target device" labels incorrectly.
• UI: Install content UI not closed automatically when device disconnected.
• iOS: Fix for writing MMS messages to device. It caused writing of some messages to fail.
• UI: Content selection UI didn't show contacts and calendar tabs after the Windows Phone device has been connected.




PiceaSwitch release 2.3.221.11343 (2-Sep-2014)




New features:



• Support added for multimedia message writing to iOS devices.
• Support added for multimedia message backup/restore to/from USB stick.
• Support added for secure USB backup.
• Product activation flow updated.
• Support for switching photo albums from iOS device to another iOS device.
• Reading support added for Nokia Communicators (9300 and 9500).

Improvements:



• Usability improved. Selected content is now more clearly highlighted.
• Items that are not supported by target device are now located to not supported items in summary view.
• Application transfer from Android 4.4.3 or newer to older Android devices prevented. This is done because of the application backward compatibility issue.
• Number mapping improved with contacts.
• Summary view: New column for Not supported items added. Failed text changed to Not transferred.

Fixes:



• Android: Connection lost issue with empty files fixed.
• Android: MMS writing support improved to avoid failures with some message types.
• Android: Message writing support fixed to handle correctly corrupted messages.
• iOS: Possible failure in contact enumeration fixed.
• S40: Issue with message enumeration fixed. Corrupted messages caused switch to fail.
• WP: Some phone numbers were not transferred to live account. Only contact name was visible.
• S60: Connection instructions improved in case that device was connected in MTP or mass storage mode.
• iOS: Calendar reading failed if iCloud had been enabled earlier.
• Generic: Free memory handling fixed. Switch works now correctly even memory information is not available.
• Android: Possible hanging issue in application switch operation fixed.
• iOS: In some cases writing photos to iOS devices failed.
• Generic: Contact switch from S40 devices was creating duplicated numbers in some cases.
• Android: Fix for bookmark writing failure when device time was not set correctly.




PiceaSwitch release 2.2.208.10606 (7-Jul-2014)

New features:



• Support for customer logos

Improvements:




Fixes:







PiceaSwitch release 2.2.207.10589 (2-Jul-2014)

New features:




Improvements:



• Bluetooth support for older devices improved.

Fixes:



• iOS: Fix for possible crash issue in system shutdown when iOS device was connected.
• Android: Fix for possible crash issue with Android devices.




PiceaSwitch release 2.2.204.10538 (27-Jun-2014)




New features:



• Improved iOS support.
• Improved instructions to lead through the switching process.
• Device scanning performance improved.
• Switch operation cancelling improved.
• Support for MMS transfer
• Reading supported from Android, iOS, S60 and S40/Asha devices.
• Note! Currently writing is supported only to Android devices!
• Support for Notes import
• Note! Notes are imported as text files to Documents/Notes folder in the target device.
• Support for fixing installation in case that it's not fully functional.
• Legacy device support improved over the Bluetooth connection.
• Support for enabling device deep scan when F5 or Refresh is selected from Tools menu.
• Deep scan provides possibility to scan all device folders. By default PiceaSwitch is using a smart lookup logic to keep content detection faster. It's enough in most of cases. Use this option if not all expected files are found from the device.

Improvements:



• Localizations updated.
• Region field changed to Address and set as mandatory information in license activation.
• Notification to select correct USB mode added for BlackBerry devices.
• XP support improved. Note! This will be the last release supporting officially XP systems!
• Overall stability improved with iOS devices.

Fixes:



• Generic: Fix for relocating user pinned application shortcut to the latest version.
• BlackBerry: Fix for handling correctly recurring calendar items.
• Nokia S40: Fix for handling correctly alphanumeric SMS messages.
• Nokia S40: Fix for failure in reading messages from device.
• Messages: Skipping messages from outbox.
• Nokia S60: Fix for invalid device locked notification.




PiceaSwitch release 2.1.186.9639 (20-May-2014)




New features:




Improvements:



• Application switching functionality improved.
• Stability improvements to device connectivity.

Fixes:



• Nokia S40: Fix for message reading issue.
• Fix for switch duration calculation.
• Content loading: Content loading button was visible when one device was connected even feature was not supported in that product.




PiceaSwitch release 2.1.178.9449 (9-May-2014)




New features:



• New content support added for iOS devices.
• Support for switching messages.
• Support for switching images.
• Support for switching videos.
• Support for BlackBerry devices added.
• Time estimate for switch operation added.
• Content specific and total data sizes added for selected files.
• Target device memory status view added.
• Now it is possible to select a primary target memory for switch operation when multiple memories are available.
• Shows how much free space is available in the target device and what will be the memory status after the transfer with selected content.
• Possibility to jump directly to the content delivery view in case of only one device is connected.
• Support for content pre-loading.
• Now it's possible to define content that will be automatically loaded to target device during the switch operation.
• Content can be managed in Piceasoft Online Analytics web pages.
• Contact Piceasoft support to enable this feature for your product.
• Dynamic Android driver support.
• Provides better and wider USB support for various Android devices.
• Faster install time. There will be less driver packages available for install.

Improvements:



• iOS reading support improved. Works now also in cases where iCloud sync has been enabled on device.
• Note! Collecting available content from the iOS device might take a long time depending on the amount of content. We are going to improve this in the next releases.
• Summary page added also to normal view.
• Content delivery pages added also to normal view.
• Improved media discovery. Detecting device media content is now significantly faster.
• Bluetooth search view is now optimized for touch usage.
• Bluetooth device name discovery improved to avoid nameless devices.
• Performance improvements to file operations.
• Device locked state detection and notifications improved.
• Application switch: Support for filtering already existing applications away from the switch as duplicates.

Fixes:



• Android devices: Fix for issue where device was not coming visible until application was restarted.
• Generic: Fix for possible device detection issue in Windows8 environment.
• Calendar: Fix for string encoding issue when restoring back to device from USB memory stick.
• Nexus devices: Fix for image reading issue.
• Android devices: Fix for possible crash issue during content enumeration.
• Memory status view: View didn't update correctly when memory card was unselected.
• iOS devices: Fix for possible crash issue during the switch when target device was locked.




PiceaSwitch release 2.0.161.8709 (8-Apr-2014)




New features:




Improvements:



• Content delivery: Caching support for downloads added.

Fixes:



• Contacts: Fix for Nokia S40 device contact encoding issue. Caused some characters to get corrupted during transfer.
• Driver install: Fix for driver installation issue causing some devices not to work fully with PiceaSwitch.




PiceaSwitch release 2.0.158.8391 (26-March-2014)




PiceaSwitch 2.0 release update




New features:



• New fresh look and feel!
• Support for switching applications between Android devices.
• New full screen mode. Can be enabled from Tools menu or with the F11 key.
• Provides simplified model with step-by-step instructions guiding through the switching process
• Possibility for password protection to support better self-service point with touch screen
• Provides better progress indications for long lasting file operations
• Clear summary page after the transfer
• Support for delivering additional content after the switching process. Enabled only based on customer request. Contact Piceasoft support to get more information.
• Lumia support for calendar added.
• Support for German language added.

Improvements:



• Multimedia content discovery improvements. Switch is now able to support better multimedia content from certain applications like WhatsApp.
• Document detection improved.
• iOS and Android device contact support improved. Fixes multiple issues with contact transfer.
• Bluetooth support improved. Supports now better Nokia devices over the Bluetooth connection.
• Application update logic improved. Fixes possible issue with Windows security warning after the application close.
• Automatic disconnection of devices connected using Bluetooth or live account.
• Multiple improvements to overall functionality.

Fixes:



• Calendar: Recurrence meetings which continue to future are located under the older items in the content selection view.
• Report view: Failed bookmark items were not shown in the full report
• Report view: Switch report cannot open if previous two reports are already open.
• Delete: UI shows bookmarks after the deletion. Actually bookmarks were deleted from the device.
• Messages: Writing message including smiley to a memory stick failed.




PiceaSwitch release 1.3.134.6898 (17-Jan-2014)




New features:



• Support for video conversions added. Now video files that are not supported by target device are automatically converted to supported format.
• iOS device music file renaming added. Now original file names are regenerated using artist and track information when available. This will make file names readable on target side after the transfer.

Improvements:



• Multimedia content discovery improved. Now all file system content is collected at the same time providing better performance.
• Multimedia files located in the storage root are also copied during the switch.
• Driver installation improved.
• Bluetooth support improved.
• Content selection view improved.

Fixes:



• UTF-8 encoding improvements. In some cases contact fields were messed up on target side when including special characters.
• Multiple fixes and improvements to generic application functionality.




PiceaSwitch release 1.2.124.6202 (3-Dec-2013)




New features:



• It's now possible to read contacts from Lumia devices using Bluetooth.

Improvements:



• Content selection view improved. Now it's possible to select messages with real names if name exists in device contact database.

Fixes:



• iPhone fix. This caused sometimes switch to iPhone fail with unknown error.
• Android fix. Message switch to Android device failed sometimes when tried to write large amount of messages.




PiceaSwitch release 1.2.117.5762 (15-Nov-2013)




New features:



• Improved support for running the application with limited user rights
• Adds support for silent USB driver installation.
• Adds support for product updates for limited user.
• Note! To start using this feature, application needs to be installed again using PiceaSwitch installer!
• Possibility to select calendar items for switch using chronological filters.
• Localizations for Russian, Chinese, Spanish and French

Improvements:



• Content selection view performance improved.
• New user action notification for connecting iOS devices first time.
• Instruction link added in connection assistant notification how to enable USB debugging mode.

Fixes:



• Application crash issue fixed in program shutdown.
• Piceaconnector crash issue fixed in Android 2.1.




PiceaSwitch release 1.1.111.5163 (18-Oct-2013)




New features:



• Added possibility to view and select available content before the transfer.

Improvements:



• iOS device support improved.
• Added support for reading text messages from iOS devices.
• Contact reading improved in case of cloud sync has been enabled for contacts on device side.

Fixes:



• Crash fix for Android device text message deletion.
• Issue with writing contacts and bookmarks to Android device fixed. In some cases it caused switch to fail for this content type.




PiceaSwitch release 1.0.106.4684 (25-Sep-2013)




New features:



• Possibility to select what drivers will be installed/updated.
• Link to release notes web page added to the application about box.

Improvements:



• Bluetooth support improved.
• Notification text added for Android devices in case that user action is required on device side.
• Device connectivity improved.




PiceaSwitch release 1.0.101.4299 (3-Sep-2013)



• Official 1.0 release